'Shoulder-lurking' increases again!
The shoulder-lurking in other words shouldersurfing has increased tremendously again; alarming messages are coming from the police and through various media channels. Why is shouldersurfing dangerous? Still unsuspecting people, mostly elderly people, are distracted with tricks at the moment they want to pin money. The shoulder loerder (s) try to get rid of the PIN by unobtrusively standing behind someone who is engaged in a cash transaction and therefore needs to enter a PIN before collecting the intended amount. Usually the “pinner” is distracted by a friendly man or woman, after the PIN has already been entered. Due to the various distraction manoeuvres used, the 'pinner' does not pay attention and the debit card is stolen unobtrusively by a second person.
Shoulderthiefs or shoulder thieves always work together.
How does it look 'shouldersurfing' out in practice? Police find that thieves are targeting the elderly. Usually the thieves work together, but they can also be several. One friendly perpetrator calls the victim to distract, and the second perpetrator uses the distraction to read the PIN code and remove the card from the machine unseen.
The shoulder thieves are active in different locations: shops, ATMs both indoors and outdoors and petrol stations. First of all, shoulder thieves try to read the PIN by unobtrusively standing behind someone and reading along, but more and more people hear that pictures are taken by a second or third figure. Once the PIN has been decrypted, they will proceed to steal the debit card. This can happen unobtrusively, but violence can also be used. For example, one chases someone up to the car or bicycle and harshly robs the victim of the debit card.
Some tips to look for when shouldersurfing.
And what can we do together??
Without being a hero, we can all keep an eye out — when we see someone unexpectedly called to a cash collection/cash transaction at an ATM. We can make that known in a friendly way in very different ways, but I would quietly say it out loud to the intended victim. If in doubt, I will stand in front of the peepers to prevent them from seeing the ATM. And yes, I did that once!
Free writing: Janne Marthies