Bobbesbesbesomeningen
“Thank you.” Almost on autopilot, I take the books. The client looks at me reproachingly. Did I say something wrong?
“What trick are you doing to me? Is that the latest politics at work, thanking people for complaints and then going to order of the day?”
“Excuse me, sir.” In one fell swoop I am alert again, ask him to repeat his grievances and brush away his displeasure with a charming smile.
After all, the customer is still King, he or she should not suffer the personal concerns of the employee.
A next man inquires about my colleague. He's asking how she's doing now. For a moment, I swallow a lump, inform him in business, and I am secretly grateful that kings can also be human.
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