Dealing with difficult people
#howtodealwith
The current situation of the coronavirus has led to the adoption of practices we were not used to, the confinement, the saturation of information, the stress that all this entails to caused behaviour changes, many of these become obsessive and negative occasions.
I want to share some tips that I found very interesting and that could help you cope with the situation with such people
1. Don't take it personally
These people have nothing against you. They're getting carried away by emotions and don't think about what they're saying. The problem is not with you, but with themselves.
2. Put yourself in the person's place
How to deal with difficult people? Listen to what he's telling you and try to understand him. Ask him what he wants and what we can do to help. Try to put yourself in your place. To do this, you can complete the phrase “should not be easy”. For example: “My boss is very demanding. It should not be easy to hold a position of such responsibility”.
3. Don't go against him
Never argue with a person who is behaving irrationally. Trying to convince him that he is being irrational will only aggravate the problem. Nor is acting defensive going to help you. Remember that person isn't attacking you directly, he just feels uncomfortable with a situation he doesn't know how to handle properly.
5. Keep calm
It is important that you do not respond to aggression with more aggressiveness. You will only aggravate the problem, causing an escalation of the conflict. Relax, take several deep breaths. Mindfulness relaxation and meditation techniques can help you relax.
6. Be assertive
Sometimes, we simply cannot tolerate certain behaviors of others, such as disrespect, insults or certain inappropriate demands. In these cases, the best way to react is with assertiveness. We cannot give in or allow such behaviors, nor can we respond to them aggressively. Instead, we can respond like this: “Please don't talk to me like that”; “I want to help you, but I won't be able to do it until you stop yelling at me”, “I love spending time with you, but next time you're late I'll leave without you”.
7. Give yourself some time
How to deal with difficult people? If you are unable to deal with that person who is behaving irrationally, give yourself some time to calm down. Sometimes anger makes it difficult for us to see things objectively and be able to handle the situation. Stay away from that person. If he is a stranger, just go or ask someone to take care of him (if the situation occurs in the workplace). If he's an acquaintance you can tell him: “Right now I can't resolve this situation with you. When we both calm down, we can talk about the topic”.
8. Avoid that person
If it is not a punctual irrational behavior, but the continuous attitude of that person, you are not able to handle it, it generates a lot of discomfort and negativity, it is best to avoid that person. He's a toxic person who doesn't bring you anything. Spend as little time as possible with her.
9. Discover another point of view
Tell a trusted person about the conflict with that difficult person. In addition to letting off steam, it will help you see things from a different perspective. That friend outside the conflict will be more objective and help you see it more objectively.
10. Don't judge him
How to deal with a difficult person? Sometimes it's easy to fall into value judgments towards others' behaviors. However, we don't really know the profound reason why he's behaving like this, we don't know what's behind that irrationality. We don't know what that person might be going through, so be sympathetic.
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- Comments (3)
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Eza Chavez
4 years ago
Count to 60, take a deep breath and leave... I don't have patience
Fabiola Diaz
4 years ago
If the situation is getting worse and the confinement the worry increases the level of stress
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