How does PostNL digital stamp work?

4 min read · 23 Jan 2018 · 906

With the PostNL Digital Stamp, you can easily postage online and print your own stamps. Handy, because this way you will never be without stamps again and you never pay too much shipping costs. But how exactly does it work? We've picked it out for you and put it in a row.
What is Digital Stamp?
A Digital Stamp is a stamp that you create yourself online and print with a Dymo LabelWriter. Wherever and whenever you want! So you always have enough stamps and you pay the exact postage amount. Digital Stamp is particularly interesting for business users who send 25 to 250 postal items with different sizes, weights and destinations each month. But individuals can also use Digital Stamp.

You can post letters, packages (with Track & Trace), registered letters and parcels online, with or without insurance service.

What you need to use Digital Stamp?
You need a Dymo label printer, computer and an Internet connection to postage online. The Dymo LabelWriter is the only label printer for Digital Stamps. But remember: not every type of Dymo LabelWriter can be used for this application. It can only be done with the following types: 450 , 450 Turbo , 450 Twin Turbo and 450 Duo (and the older 400 versions of this).

How expensive is a Digitale Postzegel?
A Digital Stamp costs at least 75 cents. The cheapest Digital Stamp can be used for letters up to 20 grams (so that's cheaper than a normal stamp anyway). You pay your stamps with a postage credit that you can top up with ideal, credit card or with your PostNL customer number.
As previously indicated, you may also need a barcode in some cases. Unfortunately, these are not free. You can order the so-called barcode books that you need to use for this purpose via your MijnPost account or in the PostNL webshop .
So you're not stuck with a subscription: you only pay if you print a Digital Stamp (and possibly once for the barcode book containing the barcode labels).

How to Make a Digital Stamp?
First, install the Dymo LabelWriter and the latest software on the computer. After the computer restarts, create a My PostNL account on.
If you already have a PostNL customer number sign up and top up your postage credit (from €25 and up to a maximum of €500). The credit can be used immediately!

To calculate the correct postage, you need to determine the following points:
1. Fits the mail piece through the mailbox?
2. Should it go to an address domestically or abroad?
3. What is the weight?
4. How do you want to ship? (standard /priority/registered)
Print out the Digital Stamp and paste it on the letter or package.

Good to know
• It makes so much sense that you would almost forget: you can only create and print a stamp with an internet connection.
• The Digital Stamp is only valid on the day you print it. You can't use the seal on a different date.
• The Dymo LabelWriter must be connected directly to the computer (where the associated software is installed). Using more than one Dymo LabelWriter is not possible. Your Dymo LabelWriter must be the only one connected to the computer or it won't work. So it is also not possible to use Digital Stamp if you use the Dymo LabelWriter via the external Dymo LabelWriter Print Server. (At least according to PostNL itself. If your experience is different, then we'd love to hear!)
• Digital Stamps print on the following Dymo labels: 99010 (89 x 28 mm) address labels and 99012 (89 x 36 mm) large address labels .
• You can't have the money you top up refunded. So don't charge too much immediately if you're not sure if you're going to make a lot of use of Digital Stamp.
• You pay per print. Therefore, make use of a (free) proof print if you are not sure if it will work out. This is under the 'Print' button in the Digital Stamp shipping window.
• In the event of a technical misprint, you can use a fee. Save your misprints up to a minimum of 5 euros, because due to the costs of administrative processing, you will only be reimbursed from that amount. If you have printed the wrong stamp, you are unlucky: the application asks you for confirmation twice before the seal is actually printed (and it is also in the Terms and Conditions).
• Because the Digital Stamp is a VAT-free product, you will not receive invoices for the top-up of your postage credit. By the way, you will receive a confirmation via e-mail with every upgrade. Using the “Your Transaction History” tab in “Your Data”, you can view and download your topup transactions, should you find it useful.