Services Offered

The Quito office offers a comprehensive range of services to ensure that passengers have a smooth and enjoyable travel experience. The services include:

Passengers can book and purchase tickets for KLM flights to various destinations. The office staff assists with finding the best routes, fares, and flight schedules to suit individual travel needs.

The KLM Quito office provides customer support for a wide array of issues including booking changes, cancellations, and general travel inquiries. The dedicated team is committed to resolving passenger concerns efficiently.

The office offers information and assistance regarding baggage policies, including allowances for checked and hand baggage, fees for excess baggage, and procedures for lost or delayed luggage.

Passengers can get help with online check-in, seat selection, and printing boarding passes. The office staff can guide you through the process to ensure a hassle-free experience at the airport.

KLM's frequent flyer program, Flying Blue, offers numerous benefits. The Quito office assists passengers with membership registration, mileage accumulation, and redemption. Passengers can inquire about their account status and learn how to maximize their rewards.

KLM is committed to providing special assistance to passengers who need it. This includes services for passengers with disabilities, medical needs, or unaccompanied minors. The Quito office can arrange these services in advance to ensure comfort and safety during the journey.