questions for 360 review
However, to provide effective and helpful 360-degree feedback - and to gain actionable information for your employee and valuable insights for your organization - you must first ask the right questions.
Here's a detailed overview of what makes a good question for a 360-degree feedback survey and how to formulate your own questions - as well as examples of the most important questions to ask in your questionnaire.
What Makes a Good 360-Degree Review Question?
However, most companies opt for a mix of open and closed questions to gain both qualitative data and quantitative insights into an employee's performance.
"We typically use a mix of hard skill questions that are scored on a scale to get quantitative feedback, and some open-ended questions to get qualitative feedback on soft skills," says Megan Leasher, PhD, chief solutions officer at Talent Plus, Inc. a human capital and talent management consulting firm.
Like Talent Plus, Inc. many organizations use a rating scale to measure employee performance. A popular method for 360-degree assessments is the Likert scale, in which respondents indicate their level of agreement with a particular statement by selecting one answer from a list of responses ranging from "strongly disagree" to "strongly agree." In this way, employee performance and improvement over time can be quantified.