Unlike traditional performance appraisals that consider only supervisor feedback, 360-degree appraisals incorporate feedback from team members, direct reports, cross-functional peers, and/or managers. This appraisal method aims to provide a more comprehensive assessment of an employee's work performance and can be used to identify and manage employees' personal and professional development.

However, to provide effective and helpful 360-degree feedback - and to gain actionable information for your employee and valuable insights for your organization - you must first ask the right questions.

Here's a detailed overview of what makes a good question for a 360-degree feedback survey and how to formulate your own questions - as well as examples of the most important questions to ask in your questionnaire.

What Makes a Good 360-Degree Review Question?

However, most companies opt for a mix of open and closed questions to gain both qualitative data and quantitative insights into an employee's performance.

"We typically use a mix of hard skill questions that are scored on a scale to get quantitative feedback, and some open-ended questions to get qualitative feedback on soft skills," says Megan Leasher, PhD, chief solutions officer at Talent Plus, Inc. a human capital and talent management consulting firm.

Like Talent Plus, Inc. many organizations use a rating scale to measure employee performance. A popular method for 360-degree assessments is the Likert scale, in which respondents indicate their level of agreement with a particular statement by selecting one answer from a list of responses ranging from "strongly disagree" to "strongly agree." In this way, employee performance and improvement over time can be quantified.

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