Let’s face it: getting your customers to complete email surveys can feel like a herculean task. You dream of insights, actionable data, and so much more. But reality? Empty response inbox. Emails bouncing. Tools with overpriced subscriptions and hidden fees. Now, before you move back into your dated Email marketing solutions, I’ve got some great tools for you. I’m talking about the ones used and recommended by product managers, HR teams, and corporate training managers across diverse industries. So, without further adieu, let’s get started.

List of Best Email Survey Software

I’m talkin’ about sleek interfaces, a variety of question types, and effortless data analysis. From the gazillion options out there, it took a while for me to shortlist the most used ones by market leaders. I have also considered product feedback on software review sites and peer recommendations while using my personal experience to compare the tools. Let’s get started

Qualaroo – AI-Powered Sentiment Analysis

I’ve been using Qualaroo as my primary email survey tool for over a year now. Initial impressions – I like its sentiment analysis feature. Powered by IBM Watson, it helps you turn free-form text into organized data. The software harnesses the power of AI to analyze customer responses and categorize them based on sentiment.
This means you no longer need to sift through mountains of feedback manually. Instead, Qualaroo’s AI does the heavy lifting, providing actionable insights on what customers love and areas needing improvement. Creating email surveys is also super easy with Qualaroo. I can either create a link survey or share it over an email or use ProProfs Survey Maker (a part of Qualaroo) and create surveys that can be directly embedded in emails – pretty flexible, in my opinion.

SurveyMonkey – Best for General Surveys & Questionnaires

SurveyMonkey is a powerful survey software that simplifies the process of creating and conducting surveys and questionnaires. It is an ideal tool for conducting surveys and questionnaires for research, feedback, and customer satisfaction.
The platform provides a wide range of customizable email survey templates to meet specific needs. I also found a suite of paid programs that include data analysis, sample selection, bias elimination, etc. In my personal experience, I recommend this CRM Software if you are looking for a simple alternative to Google Forms.

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