
“I don't care, I want to talk to her"Tetters the lady in my ear. I take a deep breath and without making a sound I make a scream face. “I can't do that for you because she's on Vacation,” I tell the lady. I hear a bored sigh, “She's on vacation until May 2,” I continue. “Yes and I have an appointment on May 5 and I want to talk to her” I roll my eyes, my colleague looks at me and I gesture that I tell her in a minute.
I change my main phone and try to smile. “I can leave a message that she will call you back when she gets back from vacation,” I note. “No, I want to talk to her now” It sounds more compelling in my ear, “I'm not allowed to do that, she's on vacation, all I can do for you is put this in a notification and then ask if she wants to call you as soon as she gets back”
There follows a sigh “yes, I have to, but not between nine and three because then I can't” I can't resist, my cake is gone, “Well I don't care” I say back. it stays still for a while. “you are definitely such a k** student, who thinks to tell me how it works” Does it sound in my ear, the tone lower and more threatening.
“No, I'm not a student, and since she doesn't care that she's on vacation, why should I care that you can't at times. I can almost hear the anger on the other end of the line. “show a little respect huh, I don't know who you think you've shot up students k**” . I want to scream, tell her to shut up, I hold back, but she doesn't, I apparently hurt her deeply by not responding to her demands, “yes annoying hey, you can't say anything to me you must be furious that I know better than you” I hear in my back of mind that smart voice, the voice that tells me that sometimes it can be better not to swear and scream, but that there are better alternatives for people like this lady, who will hurt more than a scream.
“No, I'm not angry, you're not that important that you evoke a response from me like that” I remain calm, but in my mind I hear the box bell and an audience responding loudly cheering to the ticks I handed out. I can almost hear her muscles cracking on the other side of the line. I hear breathing faster. “I want to talk to your manager, because if you think I'm going to be addressed like that by a student k***you like you, you're wrong” I shake my head.
“Ma'am, I don't like it when you scold me like that,” I hear an almost sadistic laugh. “Do you think I care what you think, students k**je, ? no I don't care, you have to show me respect”
In the meantime, I want to hurt this lady physically, but that little voice in my head calms me down, “no I don't care that you don't care, I don't eat who you think you are, but there's nothing you can say that makes me care for 1 second, know that she also gets to hear this conversation, that she also hears how you treat me, that you want to respect without giving respect, but it doesn't work that way. so now you're going to listen to me, no listen, I'm going to put this through to her I'm going to ask if she gets back, if it suits her, no listen, ok if you don't want to listen then I'm done, Goodbye” I press the button to hang. I breathe a long deep sigh and shake my head, how selfish people can be, I know that madam will call again, such people always do. Before she can do that and tell her version of the story, I type in the internal message box about ma'am and what she wants and what I said. I'm barely done when I hear someone pick up the phone for the same company, and hear “good afternoon Mrs XXXXX”, the name of her.
“I see here that you want to speak to her, jam but she is on vacation so I can't connect you, my colleague has already told you that too” I see the colleague looking at me, with a ponderous look. “Yes, sorry ma'am, but I have no message about that, goodbye. “
I see my colleague's reactions, she sighs “Oh, it'll be back,” she said, I nod. “She certainly does, and you know what I really don't care
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