Bobbesbesbesomeningen
“Thank you.” Almost on autopilot, I take the books. The client looks at me reproachingly. Did I say something wrong? “What trick are you doing to me? Is that the latest politics at work, thanking people for complaints and then going to order of the day?” “Excuse me, sir.” In one fell swoop I am alert again, ask him to repeat his grievances and brush away his displeasure with a charming...
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